Working in a call center

Written By Marvs on Sunday, July 22, 2012 | 15 comments so far

I've been thinking of something to write about to update this blog but never seem to come up with anything. The gloomy weather and the heavy and sustained fall of rain are not helping. And then the idea dawned on me. Why not write something relating to my present work? Seems easy eh?

It's not actually easy as I think of, writing about working in a call center is a vast topic so I decided to come up with several subtopics to make it easier for me and you to browse through this. So here are my tentative list of articles and what to expect in the coming days:

Philippine Call Centers at glance
Advantages and disadvantages of working in a call center
What are the jobs to apply for in a call center
Top call center companies in the Philippines
How to apply for a call center job
How to land a job in a call center

Again, the above list is just tentative and may change as we go along with this topic. I encourage you to share your inputs - whether it is a question or recommendation.

If you enjoyed this article and wish to receive more great articles from me then don't forget to subscribe to my regular Email Updates to receive Latest Articles in your Mailbox. You can share your thoughts and insights by using the comment form below.

Photo credit: http://www.flickr.com/photos/banggigay

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call center philippines

August 13, 2012 at 3:13 PM

I would be very excited to read some more call center related topics. We also have call center and BPO news in our blogs. We love to write about the BPO industry of the Philippines.

Marvs

August 20, 2012 at 11:25 AM

I'm actually in the process of editing the followup articles, limited time though coz of work.

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October 22, 2012 at 10:51 AM

Thanks for this great and informative article. Basically i knew some of the things you told but some are very very super informative things.

October 27, 2012 at 11:30 AM

Good to know that you found this informative. Thanks for dropping by!

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November 9, 2012 at 8:26 PM

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January 20, 2013 at 9:24 AM

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January 24, 2013 at 9:17 PM

Thanks for sharing the info..I was looking for that…

Natasha Lambert

February 8, 2013 at 1:24 AM

Thanks for the great post I have a question for you:I'm starting a small business and I will eventually be in need of a call center. My question is are there call centers that cater to small businesses?

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March 28, 2013 at 9:51 PM

This post was really helpful for me !

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April 13, 2013 at 9:42 PM

Thank you for your kind word! I hope to see you more here

Anonymous

April 21, 2013 at 2:28 PM

Hi, i'm a multilingual individual very fluent in Spanish, Tagalog and English.

Interviewers always ask me how much i'm expecting as a salary.
So my question is, how much should i ask for when i'm asked.
I have no experience of any kind and i'm currently in college.
Trying to get my first job as a Spanish agent. ( What's the best/Highest Paid Spanish Call Center here in the Phil? )
Communications Skills are great using the 3 languages, Spanish being my native tongue therefore my strongest asset.

Thank you.